InterServer Case Study

InterServer provides customers with a Guaranteed Email Delivery Promise; a company guarantee that valid (non-spam, non-bulk) email is always delivered.However, issues with blacklisting meant that keeping this promise was difficult.

In some cases, new customers would assume an IP address only to discover it was listed on a blacklist. InterServer’s CTO, John Quaglieri, explains, “This was a result of compromised customers who might have inadvertently damaged an IP’s reputation. When the next customer assumes that IP, they would later experience deliverability problems.”


What's in this Case Study:

  • The Problem
    InterServer were looking for a way to uphold their Guaranteed Email Delivery Promise to their customers. However, IP reputation and blacklisting issues were standing in the way. 
  • The Solution
    InterServer now use the MailChannels Cloud service. MailChannels Cloud stops outbound spam and identifies spamming behavior in a network. This allows InterServer to stand by their Guaranteed Email Delivery Promise with confidence. 


The MailChannels Difference


Scalable and reliable

MailChannels Cloud scales to accommodate your business’s email volume while our worldwide servers ensure continuous and reliable operation.


Designed to accept your spam

Outgoing email is scanned, spam is identified and blocked. A notification is sent so you can shutdown the user or script responsible for the spam.



Choose the plan that fits your business needs and pay on a month-by-month basis. There is no long-term commitment or hidden fees with MailChannels Cloud.